Refund and Returns Policy

Last Updated: 18th October 2023

  1. General
    Thank you for shopping at Oakharts. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the conditions and procedures for returns and refunds on our products.
  2. Returns
  • You have [e.g., 30 calendar days] to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • You will need to provide a receipt or proof of purchase with the return.
  1. Refunds
  • Once we receive your item, we will inspect it and notify you of the status of your refund after inspection.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.
  1. Shipping
  • You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
  1. Exemptions
  • Some items are exempt from being returned. These might include perishable goods, digital downloads, and personal care items.
  • Sale items: Only regular priced items may be refunded. Sale items cannot be refunded.
  1. Damaged or Defective Items
  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.
  • In cases of damaged or defective items, return shipping will be covered by Oakharts
  1. Contact Us
    If you have any questions on how to return your item or about your refund, contact us.